Shipping Policy
Processing time
Orders are processed within 1–3 business days after payment confirmation. You will receive a tracking number by email once your order ships.
Carriers & delivery
We ship worldwide with reliable international carriers selected at dispatch based on destination and service level. Delivery times vary by destination, carrier routing and customs processing; the expected timeframe is shown at checkout and in your tracking updates.
Shipping costs
Shipping is calculated at checkout based on destination and weight. Where available, free shipping thresholds are displayed at checkout.
Customs & duties
International orders may be subject to import duties, taxes and customs fees levied by the destination country. These charges are the buyer’s responsibility unless otherwise stated at checkout.
Tracking
Track your order with the tracking number sent by email; carriers may take 24–48 hours to activate the number.
Delays & lost packages
Transit times are estimates. Customs clearance, holidays or remote destinations may add time. If a package is lost in transit, contact us and we will open a claim with the carrier and arrange a replacement or refund.
Damaged in transit
If your order arrives damaged, keep the packaging and contact us within 7 days at marketing@foxtechfpv.com with photos; we will arrange a replacement.